Terms of Service
Last updated: January 2, 2026
Welcome to FatBrainLabs! These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By using FatBrainLabs, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Agreement to Terms
By accessing or using the FatBrainLabs website and services, you:
- Accept and agree to be bound by these Terms
- Represent that you are at least 18 years old or have parental/guardian consent
- Agree to comply with all applicable laws and regulations
- Accept our Privacy Policy, incorporated by reference
For users under 18: A parent or legal guardian must accept these Terms on your behalf.
2. Account Registration
2.1 Account Creation
To purchase products or access certain features, you must create an account. You agree to:
- Provide accurate, complete, and current information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
2.2 Account Restrictions
We reserve the right to:
- Refuse service or terminate accounts at our discretion
- Suspend accounts for violation of these Terms
- Require additional verification for large or unusual orders
3. Products and Orders
3.1 Product Information
- We strive for accuracy but do not warrant that product descriptions, images, or specifications are error-free
- Colors may vary due to monitor settings and photography
- We reserve the right to correct errors, update information, or cancel orders based on incorrect information
3.2 Pricing
- All prices are in Indian Rupees (INR) unless otherwise stated
- Prices are subject to change without notice
- We reserve the right to correct pricing errors, even after order confirmation
- Applicable taxes (GST) and shipping charges are added at checkout
3.3 Order Acceptance
- Order confirmation does not constitute acceptance; we may decline orders at our discretion
- Orders are subject to product availability
- We reserve the right to limit quantities per customer
- Bulk and institutional orders may require additional verification
3.4 Payment
- Payment is required at the time of order placement
- We accept credit/debit cards, UPI, net banking, and digital wallets
- Payment processing is handled by secure third-party providers (Razorpay, Stripe)
- You authorize us to charge your payment method for all purchases
3.5 Shipping
- Shipping times are estimates and not guaranteed
- We are not responsible for delays caused by courier services, customs, or force majeure
- Risk of loss passes to you upon delivery to the shipping carrier
- You must provide accurate shipping information; we are not liable for delivery failures due to incorrect addresses
4. Subscription Services
4.1 Subscription Terms
- Subscriptions ("STEM Kit of the Month") automatically renew until canceled
- You will be charged at the start of each billing cycle
- Subscription prices are subject to change with 30 days' notice
- You can cancel anytime through your account settings or by contacting support
4.2 Cancellation and Refunds
- Cancellations take effect at the end of the current billing period
- No refunds for partial subscription periods unless required by law
- You retain access to content and benefits until the end of the paid period
5. User-Generated Content
5.1 Content Submission
By submitting content (photos, videos, reviews, comments) to FatBrainLabs, you:
- Grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content
- Represent that you own or have rights to the content
- Agree that your content does not violate any laws or third-party rights
- Consent to our moderation, editing, or removal of content
5.2 Prohibited Content
You may not submit content that:
- Contains personal identifying information of children (full names, addresses, schools)
- Is illegal, harmful, threatening, abusive, harassing, or offensive
- Infringes intellectual property or privacy rights
- Contains viruses, malware, or malicious code
- Promotes commercial activities without our consent
5.3 Content Moderation
We reserve the right to review, monitor, and remove any user content at our sole discretion, without notice. We are not responsible for user-generated content.
6. Prohibited Uses
You agree NOT to:
- Use our services for any illegal or unauthorized purpose
- Violate any laws, regulations, or third-party rights
- Attempt to gain unauthorized access to our systems or user accounts
- Interfere with or disrupt the integrity or performance of our services
- Scrape, harvest, or collect user data without permission
- Impersonate any person or entity or misrepresent your affiliation
- Distribute spam, viruses, or malicious software
- Resell or commercialize our products without authorization
- Use bots, scripts, or automated tools to access our services
7. Intellectual Property Rights
All content on the FatBrainLabs website, including text, graphics, logos, images, videos, software, and product designs, is the property of FatBrainLabs or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not:
- Copy, reproduce, distribute, or create derivative works without written permission
- Use our trademarks, logos, or brand names without authorization
- Remove or alter any copyright, trademark, or proprietary notices
Educational Use: Teachers may use activity sheets and educational materials in their classrooms with proper attribution.
8. Disclaimer of Warranties
OUR SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including:
- Merchantability, fitness for a particular purpose, and non-infringement
- Uninterrupted, secure, or error-free service
- Accuracy, reliability, or completeness of content
- Results or outcomes from using our products
Note: This does not affect your statutory consumer rights under Indian law.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FATBRAINLABS SHALL NOT BE LIABLE FOR:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Damages arising from use or inability to use our services
- Damages from product defects (see Returns & Refunds policy for remedies)
Our total liability for any claim shall not exceed the amount you paid for the product or service in question, or ₹5,000, whichever is less.
Some jurisdictions do not allow certain liability limitations. These limitations may not apply to you.
10. Indemnification
You agree to indemnify, defend, and hold harmless FatBrainLabs, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:
- Your violation of these Terms
- Your use of our services or products
- Your violation of any rights of another party
- Your user-generated content
11. Dispute Resolution
11.1 Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.
11.2 Informal Resolution
Before filing a claim, you agree to contact us at legal@fatbrainlabs.com to attempt informal resolution. We will work in good faith to resolve disputes amicably.
11.3 Arbitration
If informal resolution fails, disputes may be resolved through binding arbitration in accordance with Indian arbitration laws, rather than in court, unless you opt out within 30 days of account creation.
12. Termination
We may suspend or terminate your account and access to our services:
- For violation of these Terms
- For suspected fraudulent, abusive, or illegal activity
- At our discretion, with or without notice
Upon termination, your right to use our services ceases immediately. Provisions regarding intellectual property, disclaimers, liability limitations, and dispute resolution survive termination.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website with an updated "Last Modified" date. Material changes will be notified via email or website notice.
Your continued use of our services after changes constitutes acceptance of the modified Terms. If you do not agree, you must discontinue use.
14. Contact Information
Questions about these Terms? Contact us:
Email: legal@fatbrainlabs.com
Customer Support: support@fatbrainlabs.com
Address: FatBrainLabs Private Limited, Chennai, Tamil Nadu, India
Phone: +91-XXXX-XXXXXX (Mon-Fri, 9 AM - 6 PM IST)